HIRING |Service Delivery Manager (SDM)| IndusInd Bank
🏦 IndusInd Bank is hiring for Service Delivery Manager (SDM) at its Posta Bazar Branch, Kolkata.
💼 Position
Service Delivery Manager (SDM)
📍 Location: Posta Bazar Branch, Kolkata

🎯 Key Responsibilities

• Manage branch service delivery and enhance customer experience
• Ensure smooth and efficient branch operations
• Handle customer queries, requests and escalations
• Drive service quality and operational excellence
• Coordinate with internal teams for timely resolution
• Ensure compliance with banking processes and guidelines

✅ Candidate Profile
✔️ Excellent communication & interpersonal skills
✔️ Strong customer-service orientation
✔️ Banking / branch operations experience preferred
✔️ Good knowledge of banking processes & compliance
✔️ Ability to work in a fast-paced branch environment

📩 Interested?
Share your updated CV / connect for the opportunity.
907329XXXX / XXXXXXXXXXXXXXXXXXX@indusind.com